Terms of purchase

At LAYO, we care about your privacy and work to ensure that your personal data is handled in a secure and responsible manner. This privacy policy describes how we collect, use and protect your personal data in accordance with GDPR and Swedish law.

1. company information

Company name: LAYO AB
Organization number: [SE960406255501]
Address: Tingstagatan 3B
E-mail address: hi@layo.se

LAYO is registered in Sweden and complies with Swedish legislation.

2. prices and payment

All prices are in Swedish kronor (SEK) and include VAT.
We offer the following payment methods:
- Klarna (invoice and partial payment)
- Card payment
- PayPal

Payment is made at the time of order and is handled through our secure payment partners.

3. order

When you place an order with us, you will receive an order confirmation by email.
If you do not receive a confirmation, please contact us at hi@layo.se.

4. Delivery

Shipping cost: 59 SEK within Sweden. Free shipping is offered on purchases over 500 SEK.
Delivery time: Normally 3-7 working days.
Mode of delivery: We work with reliable carriers like PostNord and DHL.
Transport liability: All goods are insured by the carrier during delivery.

Vi levererar inom Sverige och till USA.

5 Right of withdrawal and returns

You have a 14-day right of withdrawal under the Distance Contracts Act.
The right of withdrawal does not apply if the goods have been used in a way that reduces their value.
In case of return, LAYO will pay the return shipping.
To initiate a return, contact us at hi@layo.se for instructions.

6. complaints

Under the Consumer Sales Act, you have the right to complain about a product within three years of receipt.
For complaints, please contact us at hi@layo.se.
The right to complain only applies to goods that are defective or not as described at the time of purchase.

7. guarantees

We do not offer any guarantees for our products as they are decorative stones without functional properties.

8. dispute resolution

We follow Swedish law in case of disputes.
If we cannot agree, you can turn to the National Board for Consumer Disputes (ARN) for redress.

9. Changes to the terms of purchase

We reserve the right to change these terms and conditions of purchase if necessary. The latest conditions are always published on our website.

If you have any questions about our terms and conditions of purchase, please do not hesitate to contact us at hi@layo.se. Thank you for shopping at LAYO!